Help Center
FAQ
Here you'll find answers to the most common questions about our products.
Didn't find what you were looking for? Contact us here.
Authenticity & Quality
Yes. Every piece is hand-picked and checked for authenticity before it goes live — real vintage from Miss Me, Rock Revival, True Religion & more. No reproductions, no fakes.
We inspect stitching, labels, washes and the details you can't fake. Only pieces that pass this check make it into the shop.
It's worn vintage — every piece is checked and its condition described honestly. Small signs of wear are part of the character of real vintage denim.
Yes. Every piece is one-of-a-kind and photographed individually — you get exactly the item you see in the photos. Once it's gone, it's gone.
Shipping & Delivery
Usually 2–5 business days within Germany. International orders may take a little longer.
Free on orders over €50. Below that, a flat rate of €4.95 applies.
Yes, we ship worldwide. Delivery outside Germany may take a little longer.
As soon as your order ships, you'll receive an email with a tracking number.
Payments & Security
PayPal, credit card, Klarna, Apple Pay and Google Pay — securely at checkout.
Absolutely. All payments run encrypted through certified providers — we never store your card data.
Usually it's incorrect details or a limit set by your bank. Try again or use a different payment method.
Returns & Refunds
You have 14 days. Just contact us and we'll send you a return label.
Once we've received and checked your return, we'll refund you within 5–7 business days.
Since every piece is one-of-a-kind, a direct exchange usually isn't possible — you can return the item and order a different one instead.