Help Center

FAQ

Here you'll find answers to the most common questions about our products.
Didn't find what you were looking for? Contact us here.

Authenticity & Quality

Yes. Every piece is hand-picked and checked for authenticity before it goes live — real vintage from Miss Me, Rock Revival, True Religion & more. No reproductions, no fakes.

We inspect stitching, labels, washes and the details you can't fake. Only pieces that pass this check make it into the shop.

It's worn vintage — every piece is checked and its condition described honestly. Small signs of wear are part of the character of real vintage denim.

Yes. Every piece is one-of-a-kind and photographed individually — you get exactly the item you see in the photos. Once it's gone, it's gone.

Shipping & Delivery

Usually 2–5 business days within Germany. International orders may take a little longer.

Free on orders over €50. Below that, a flat rate of €4.95 applies.

Yes, we ship worldwide. Delivery outside Germany may take a little longer.

As soon as your order ships, you'll receive an email with a tracking number.

Payments & Security

PayPal, credit card, Klarna, Apple Pay and Google Pay — securely at checkout.

Absolutely. All payments run encrypted through certified providers — we never store your card data.

Usually it's incorrect details or a limit set by your bank. Try again or use a different payment method.

Returns & Refunds

You have 14 days. Just contact us and we'll send you a return label.

Once we've received and checked your return, we'll refund you within 5–7 business days.

Since every piece is one-of-a-kind, a direct exchange usually isn't possible — you can return the item and order a different one instead.